Optimize Telecom Network Management with Generative AI

Reduce Opex by 30% and enhance customer experience with AskNetwork

Telco networks, spanning 5G, fiber, IoT, and cloud, feature intricate topologies, diverse devices, and multi-layered services, making traditional network management increasingly burdensome. Telcos allocate 15-20% of their revenue to network operations, primarily due to manual processes and outdated systems. For instance, managing alarms in a telco network is complicated by network complexity, fragmented monitoring systems, and a high volume of alarms. These inefficiencies drive up costs and impact customer satisfaction, with outages resulting in lost revenue and potential churn.

Telcos should adopt a comprehensive Generative AI (GenAI)-driven solution to address these issues. “GenAI in Telecom network management can significantly reduce $20 billion spent annually on network outages and service degradations” – TM Forum.

Implementing AskNetwork, a GenAI-powered framework, facilitates seamless, real-time interaction with network data through a conversational interface. It consolidates fragmented systems, simplifies alarm management, provides automated root cause analysis, and eliminates the need to maintain multiple dashboards, platforms, and integrations. It helps to efficiently manage network complexity, leading to enhanced performance and customer experience.

Fig: Leverage AskNetwork for automated Root Cause Analysis (RCA) and network outage resolution